Advances in Services Innovations - Dieter Spath & Klaus-Peter Fähnrich

Advances in Services Innovations

von Dieter Spath & Klaus-Peter Fähnrich

  • Veröffentlichungsdatum: 2006-12-02
  • Genre: Ingenieurwesen

Beschreibung

The book documents the state-of-the-art in Services Science. It combines contributions in Service Engineering, Service Management and Service Marketing and helps to develop a roadmap for future R & D activities in these fields. The book is written for researchers in engineering and management.